Chat Room Entry:
All persons wishing
to enter the chat room must register with a valid email address,
proposed user nickname (subject to approval by
The 12 Step Café® Management), user first
name, last name initial, and country. An initial password will be sent
to the user at the address registered.
Guidelines for Chatters:
The 12 Step Café® Chat Room provides
a safe, supportive, and comfortable atmosphere for people in (or
interested in) recovery.
Most forms of recovery are
represented in the chat room necessitating a heightened sensitivity to a
wide variety of participant needs. We ask your cooperation in actively
supporting every person who chooses to enter the chat room.
In support of an atmosphere
conducive to recovery:
- Profanity is discouraged.
- Rude, abusive, threatening, or
other disruptive inappropriate behavior is not tolerated.
- Sexual harassment,
sexual predatory behavior, or any other inappropriate sexual
oriented behavior in any form
Our Chat Monitors serve as the ultimate authority in
ensuring a positive, supportive, and comfortable atmosphere in the
- Only one registration is
allowed per chat room user.
- User names are subject to site
management approval. Email requests to change user names to
- Only one user name is allowed
per person registering for the chat room.
The 12 Step Café®
Café Management, ChatMaster, Chat Monitors
and other trusted servants are not responsible ,and will not be held
liable in any way, for anyone's behavior on the message board, in the
chat room, or in real life. By entering the chat room, you agree to all
of the above. By entering 'Chat' you agree that you are there under your
own free will and are able to leave at any time. You also agree that you
are at least 18 years of age or that you are visiting the site with
consent of a parent or guardian.
IMPORTANT: Please note that severe violations against
people and/or the site can be dealt with in a court of law. These
actions may result in fines and/or imprisonment.
- Chat Monitors, as stated above,
“serve as the ultimate authority in ensuring a positive, supportive,
and comfortable atmosphere in the chat room.”
- Chat Monitors are volunteers
selected by, and primarily accountable to, the Website Owners.
- Chat Monitors may, or may not,
be visible in the chat room at any time during the 24 hour day.
- When Chat Monitors are in the
room, their names appear in Blue lettering.
- Chat Monitors are helpers as
well as enforcers.
- Chat Monitor decisions are
Chat Room Transcripts:
protection of everyone, transcripts of chat room conversations are kept
and regularly reviewed by
The 12 Step Café®
owner and selected management team members.
Common Questions and Answers
- Q: How do I find my way around
in the chat room?
- A: Our chat room has several
features including private conversations, icons for users, emoticons
that enhance communication, ignore, redlining, and others.
Chatters in the room and/or Chat Monitors will be glad to help you
get acquainted with the features.
- Q: What do you talk about in
the chat room?
- A: The conversations vary. All
of life is affected by addiction and recovery. If people have
something specific needs, questions, or concerns, our chatters are
there to support, listen and share their experience, strength, and
- Q: Are there recovery meetings
in the chat room?
- A: Regularly scheduled meetings
are conducted in the meeting rooms. Having said this, we encourage
those who need immediate support via a meeting to express that need
in the main chat room. Our experience is that chatters will support
the need of individuals who ask for it. If an individual wishes to
start a new meeting, or become a chair person for a meeting, they
are encouraged to email management.
- Q: If I become uncomfortable
with the conversation, or with what someone is saying to me, what do
- A: You have several options
available. We encourage you to address your discomfort in a
constructive manner with the individual perceived as causing the
discomfort. If you cannot do that with confidence, we suggest
you contact a Chat Monitor by private conversation (if a Chat
Monitor is in the chat room). If that option is not available,
you can either “ignore” the chatter or “redflag” the chatter – both
actions result in relief from reading the remarks of the person
acted upon. If other actions do not result in satisfaction,
note the time and date and email management at
your concerns. Cafe Management will address the issue as appropriate.
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